Tuesday, June 22, 2004

The IM Platform

Back in May I asked why it was taking so long for companies like Yahoo! and AOL to use their IM products as platforms for launching other compelling services. Well, Yahoo! seems like they have woken up plan to get into the telephony game through their IM offering.

While the service is geared toward connecting Yahoo! IM users to cell phone users, it will take a while to get agreements and software in place to make this a reality. I am a strong believer that AOL, Yahoo, and MSN should treat their IM products as platforms to launch services, and if Google is smart, they will realize they are in trouble in this regard.

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